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Help / FAQs

How do I register for emVitals?

Follow the registration link provided to you by your organization.  Once you arrive at the page entitled “Register for emVitals,” please complete the registration form and click “Register.” You will then receive an email prompting you to activate your account. Follow the link included in the email to activate your account and begin the emVitals questionnaire. 

Please note: If an account has already been created for you by your care provider, you will not need to go through the registration process. Please see the instructions under “How do I sign in?” for steps on creating your password and signing as a new user.

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How do I sign in?

If you registered yourself: When you complete registration and follow the link in your email to activate your account, you will be automatically signed in. You can also sign in by clicking “Sign in” on the top navigation menu, entering the username/email and password you created when you registered, and clicking “Sign In.”


If your care provider created your account: If you are logging in for the first time, you will receive an email from no-reply@emvitals.com once your care provider has created your account.  The email will include a link to create your password. Follow this link to create your password.  Please note that this link is time sensitive for security reasons and will expire after 24 hours. If you click the link after the expiration time, you will be guided to follow steps to have your confirmation email resent with a new link to create your password.

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How do I reset my password?

Click “Sign in” on the top navigation menu and click “Reset your password,” located under the “Sign In” button. Enter your email address and click “Reset my password.”  You will receive an email from no-reply@emvitals.com with a link to reset your password. This link is time sensitive for security reasons and will expire after 24 hours. If you click the link after the expiration time, you can simply click the “Reset your password” function again on the Sign In page to receive another email with a new link to create a new password.

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How do I update my email address?

Click your name on the top navigation menu and then click “My Account.” Enter your preferred email address in the box next to “Email” and then again in the box next to “Confirm Email.”  Be sure to click “Update User” to save your changes.  Once you save your changes, you will receive an email confirming the update. 

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What are To Dos?

To Dos are forms and/or assessments that have been assigned to you to complete.  They can be viewed once you sign in by clicking “To Do” on the left navigation menu.

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How do I start or resume a To Do?

To start a To Do, sign in, click “To Do” on the left navigation menu, and click “Start” under the “Action” column.  To resume a To Do that has already been started, sign in, click “To Do” on the left navigation menu, and click “Resume” under the “Action” column to continue where you left off.

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What if I don't have any items on my To Do list?

If all items on your To Do List have a “Complete” status, then you have completed all assigned To Dos. However, more may be assigned to you over time.

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How will I know when a To Do needs to be completed?

When a new To Do is assigned to you, or a To Do has not been completed, you will receive an email from no-reply@emvitals.com with a link directing you to any outstanding To Dos.

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Are my emVitals results confidential?

Yes.  Administrators from your organization may have access only to aggregate, de-identified data for all participants within your organization.  Individual results may be shared with your assigned care provider(s) and are strictly protected under HIPAA standards.

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Who can I contact if I still have questions?

Please send an email to our support team at support@emvitals.com and we will be happy to assist you.

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